Privacy Policy.

Information we collect

We collect information you give us directly through our website forms (such as the “Schedule a demo” form), email, and phone calls. The categories include:

• Identification: name, store / business name, role.
• Contact details: email address, phone number, mailing address.
• Operational details you choose to share: industry, store size, what you’re trying to solve, existing POS or hardware.
• Technical: basic web-server logs (IP address, browser, referring page) used to keep the site secure and measure traffic.

We do not knowingly collect information from anyone under the age of 13.

How we use your information

• To respond to your demo request, quote request, or support inquiry.
• To schedule and follow up on calls, demos, deployments, on-site inventory counts, or ATM service.
• To deliver service notifications related to AdvEntPOS, Inventory Counting, or ATM Processing — for example deployment confirmations, on-site appointment reminders, or critical service alerts.
• To send marketing or promotional SMS messages only if you have separately and explicitly opted in (see “SMS / Mobile Messaging” below).
• To meet legal, accounting, and tax obligations.
• To protect us, our customers, and the public from fraud, abuse, or security incidents.

SMS / Mobile messaging

We operate one or more SMS programs to communicate with prospects and customers about AdvEntPOS demos, deployments, on-site Inventory Counting appointments, ATM Processing service updates, and account-related notifications. The program is operated by us and is governed by this policy.

How you opt in

You opt in to receive SMS messages from us in one of the following ways:

• Submitting the “Schedule a demo” or quote form on this website with a phone number you own, where the form clearly indicates that submitting the number constitutes consent to be contacted by phone and SMS.
• Texting an opt-in keyword (for example START or YES) to a number we provide.
• Verbally confirming consent during a sales or support call, which is then logged in our CRM.
• Returning a signed services agreement that includes a phone-and-SMS-consent clause.

Consent to receive SMS messages is not a condition of purchasing any product or service from us.

What messages you can expect

• Demo scheduling confirmations and reminders.
• Deployment status, on-site arrival windows, and post-install follow-up.
• Inventory-counting appointment confirmations and recap notifications.
• ATM service notifications such as switch-over completion or settlement issues.
• Customer-support replies when you have contacted us first.
• Occasional product announcements, if you have separately opted in to marketing messages.

Message frequency

Message frequency varies based on your engagement with our team — typically up to a few messages per week during an active demo, deployment, count, or support thread.

Message and data rates

Message and data rates may apply. Standard messaging rates from your mobile carrier apply to every message sent or received. We are not responsible for charges imposed by your carrier.

Opt-out — reply STOP at any time

You can cancel SMS messages from us at any time by replying STOP to any message we send you. After you reply STOP, we will send a one-time confirmation and will not send you further SMS messages unless you opt in again. You can also request removal by emailing contact@msmtech.net or calling 475-271-8030.

Help — reply HELP

For help with our SMS program, reply HELP to any message we send you, email contact@msmtech.net, or call 475-271-8030.

Carriers

Carriers are not liable for delayed or undelivered messages. Supported carriers include all major U.S. carriers (AT&T, T-Mobile, Verizon Wireless, Sprint, Boost, U.S. Cellular, MetroPCS, Cricket, and others).

We do not share mobile opt-in data

No mobile information collected through our SMS programs — including phone numbers, SMS opt-in status, or any consumer consent — will be shared with, sold to, rented to, or otherwise transferred to third parties or affiliates for marketing or promotional purposes under any circumstances. Information you provide to us as part of an SMS interaction is used solely by us and the trusted service providers (for example, our SMS gateway) that are required to deliver and operate the messaging service on our behalf, and those service providers are contractually prohibited from using your information for their own marketing.

How we share information

We do not sell your personal information. We share information only in the limited circumstances below:

• Service providers acting on our behalf — for example, our email host, SMS gateway, calendar / scheduling tool, CRM, and payment processor — which are bound by contract to use your information only to deliver the service we have engaged them for.
• When required by law, subpoena, court order, or other legal process, or to protect our rights, property, or safety, or those of our customers or others.
• In connection with a corporate transaction (merger, acquisition, financing, or sale of assets), in which case the receiving party will be bound by this policy with respect to your information.

Mobile opt-in data (phone numbers and SMS consent) is excluded from the corporate-transaction sharing described above to the extent required by applicable carrier rules and the CTIA Messaging Principles & Best Practices. We will not transfer mobile opt-in data to any third party for marketing or promotional purposes.

Cookies and analytics

We use a small number of first-party cookies and server-side analytics to understand how visitors use this site (for example, which pages are viewed and how visitors arrive). We do not use this site to deliver targeted advertising, and we do not share analytics data with third-party advertising networks. You can disable cookies in your browser settings without affecting the basic functionality of this site.

How we protect your information

We use commercially reasonable physical, electronic, and procedural safeguards to protect the information we collect. Internal access is restricted to employees with a business need. Our POS deployments and ATM Processing services are operated in accordance with applicable PCI requirements.

No method of transmission over the Internet or method of electronic storage is 100% secure, so we cannot guarantee absolute security. If you believe your interaction with us is no longer secure, please contact us immediately.

Your choices and rights

• Access and correction: you may request a copy of the personal information we hold about you, or ask us to correct it.
• Deletion: you may request that we delete personal information we hold about you, subject to limited exceptions (for example, tax or audit records we are required to retain).
• Email opt-out: every marketing email we send includes an unsubscribe link, and you can also email us to be removed.
• SMS opt-out: reply STOP to any text from us, or contact us by phone or email.
• Do-Not-Sell / Do-Not-Share: we do not sell or share your personal information for cross-context behavioral advertising, and mobile opt-in data is never shared for marketing.

To exercise any of the above, contact us at contact@msmtech.net or call 475-271-8030. We will respond within a reasonable timeframe and within any timeframe required by applicable law.

Children

This site and our services are directed to retail-business operators and are not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13.

Changes to this policy

We may update this Privacy Policy from time to time. If we make material changes — particularly to our SMS / mobile-messaging practices — we will update the “Effective” date at the top of this page and, where appropriate, notify you by email or SMS. Your continued use of our website or services after the effective date constitutes acceptance of the updated policy.

Contact us

Questions about this Privacy Policy or about how we handle your information can be directed to: